Roof Report Pro (“Company,” “we,” “us,” or “our”) provides a web-based platform that assists users in generating AI-assisted roof inspection reports (the “Service”).

We may collect information that identifies you, including: name, email address, phone number (if provided), company name, account login credentials (email and securely hashed password), billing information (processed securely by Stripe — we do not store full card numbers), communications you send to us (support requests, feedback, etc.).

When using the Service, you may upload: property addresses, roof inspection details, photographs of properties or roof damage, notes and related documentation, this information is stored to generate and maintain your reports.

We may collect: IP address, browser type, device information, usage data (pages visited, features used, timestamps), analytics data related to interaction with the Service.

We use collected information to: provide and operate the Service, generate AI-assisted reports, store report history, manage subscriptions and billing, respond to support inquiries, improve platform performance and features, send service-related communications, we may send marketing emails. You can opt out at any time.

Uploaded inspection details and photos may be processed by AI systems to generate structured reports. By using the Service, you acknowledge that: Uploaded content may be analyzed by automated systems. AI processing may involve third-party infrastructure providers. You are responsible for reviewing all generated reports before use. We do not use uploaded inspection content for public display or resale.

We do not sell your personal information. We may share data only in the following limited circumstances:

Service Providers: With trusted third-party providers that help operate the Service, including: Stripe (payment processing), hosting providers, analytics providers, mapping or satellite imagery providers, these providers are bound by confidentiality obligations. Legal Requirements: If required by law, subpoena, or to protect rights, safety, or property. Business Transfers: In connection with a merger, acquisition, or asset sale.

We use cookies and similar technologies to: maintain login sessions, remember preferences, Improve performance, analyze usage. You may manage cookies in your browser settings. Some features may not function properly if cookies are disabled.

We retain account and report data for as long as your account remains active. You may request deletion of your account and associated data by contacting us. Certain information may be retained as required by law.

We use commercially reasonable security measures including: Encrypted connections (HTTPS), secure hosting infrastructure, access controls. However, no method of transmission or storage is 100% secure.

You may: Access or update your account information, request deletion of your account. opt out of marketing communications. We comply with applicable Texas privacy laws. If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access or deletion of your personal information. We do not sell personal data.

The Service is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

The Service is operated in the United States. If you access it from outside the U.S., you consent to processing your data in the United States.

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of changes.

For questions regarding these Terms fill out the contact form on roofreportpro.io.